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FAQs

Below are questions and answers that are received often by Enrollment Central staff.

FAQ Questions:

What’s on Patriot Web

Transfer Admissions
How do I determine how my classes will transfer to Mason?
I’m missing transfer credit on my transfer credit evaluation, how do I resolve this?
I think I’m eligible for a lower-level general education waiver, what what do I need to do?
What is the GAA?

Financial Aid
Who is eligible for financial aid?
When will my financial aid be awarded?
How do I accept financial aid that has been awarded to me?
What kind of aid might be available for a DACA or undocumented student?

Student Accounts
How do I check my student account balance?
What is the cost of tuition?
How would I setup a payment plan?

Registrar
How would I be able to get into a class if it is full?
What is the process to change (or declare) a major/minor/concentration?
How would I utilize the Senior Citizen Waiver?
How do I get an official transcript?

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Transfers / Admissions

Q: How do I determine how my classes will transfer to Mason?
A: New transfers will receive a course-by-course transfer credit evaluation after submission of the enrollment deposit and prior to their scheduled orientation date.  Prior to that, any student may access our Transfer Credit Search Engine to review how previous courses have transferred.

Q: I’m missing transfer credit on my transfer credit evaluation, how do I resolve this?
A: Submit a Transfer Credit Inquiry Form to Mason Enrollment Central.  A Transfer Admissions Coordinator will respond to your inquiry.  NOTE:  Be certain that you have requested official, final transcripts to be sent to the Office of Admissions and are knowledgeable about credit acceptance policies before submitting this form.

Q: I think I’m eligible for a lower-level general education waiver, what do I need to do?
A: Lower-level general education waivers are awarded to transfer students who have been offered admission under one of the University’s Guaranteed Admission Agreements with Virginia Community Colleges.  GAA admission is noted on the transfer admission letter.  The waiver is a benefit applied only to those transfers who have met all requirements for GAA admission and have submitted a final transcript reflecting the degree and award date.  You may submit a Transfer Credit Inquiry Form to Enrollment Central to inquire about your status.

Q: What is the GAA?
A: Transfer students may qualify for admission in one of two ways:  1)  Regular admission and 2)  GAA admission.  Mason has established Guaranteed Admissions Agreements with several Virginia Community Colleges that enable qualified applicants to follow a specific advising pathway toward earning an AA, AA&S or AS degree and meeting other specific admission criteria, which are all detailed in the written agreements.

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Financial Aid

Q: Who is eligible for financial aid?
A: For most financial aid, you must be a citizen, permanent resident, or have asylum status in order to be eligible.  Furthermore, you must complete a Free Application for Federal Student Aid (FAFSA).  View our How To File FAFSA guide here.

Q: When will my financial aid be awarded?
A: Provided all necessary paperwork is completed promptly, loans are normally disbursed by the first day of classes and grants are normally disbursed after the last day to drop without tuition liability.

Q: How do I accept financial aid that has been awarded to me?
A: After entering Patriot Web, you must go to the Financial Aid tab and choose Accept Award Offer.  You will have to read through and agree to the terms of the award offer before you can select how much of the offer you will accept or decline.

Q: What kind of aid might be available for a DACA or undocumented student?
A: Mason is committed to establishing safe space for DACA and undocumented students.  Ask to speak with a Financial Aid Counselor for advice on aid. There is also a list of resources on the Mason Dreamers site as well as a list of UndocuAllies.

For more information, see the Financial Aid FAQ.
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Student Accounts

Q: How do I check my student account balance?
A: View How To Check My Student Account Balance here.

Q: What is the cost of tuition?
A: View Tuition & Fees here.

Q: How would I setup a payment plan?
A: View the Payment Plan Setup guide here.

For more information, see the Student Accounts FAQ.
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Registrar

Q: How would I be able to get into a class if it is full?
A: During the Registration Process, if the class is full and the waitlist option is available for that class, you might want to add yourself to the waitlist via Patriot Web: Waitlist Information.  Sometimes if a class is full, a department will give you an override which allows you to register for the class on Patriot Web.  Once classes begin, some instructors may issue force add slips for a closed class.  These can be processed at Mason Enrollment Central or the Office of the Registrar in order to enroll you in the class.

Q: What is the process to change (or declare) a major/minor/concentration?
A: Submit an Undergraduate Change/Declaration of Program Form to Mason Enrollment Central if you wish to change a major or concentration.  If you wish to declare a minor, you must submit an Undergraduate Declaration of Minor Form to Mason Enrollment Central.  For both forms, you will need to get the pertinent academic adviser to sign.  If you wish to remove a program, submit an Undergraduate Program Deletion Form to Mason Enrollment Central.

Q: How do I get an official transcript?
A: To obtain your official Mason transcript, you must order it online. Here is information on How to Order a Transcript.

Q: How would I utilize the Senior Citizen Waiver Program?
A: After successfully enrolling at Mason:
(Auditing) Register for a course through Patriot Web and submit the Senior Citizen Waiver Form to Mason Enrollment Central.  Subsequently you may register for a course and have Mason Enrollment Central switch the class to audit status.
(For Credit) Register for a course through Patriot Web and submit the Senior Citizen Waiver Form along with necessary tax documents to the Office of the Registrar.  This is required each semester you are taking classes.

For more information, see the Registration FAQ.
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